ANSWERS TO YOUR QUESTIONS

HOW LONG WILL I RECEIVE THE GOODS?

About 15-30 days after the confirmation of the order.

HOW LONG IS THE WARRANTY PERIOD?

Our products come with 1-year manufacturer's warranty.

HOW LONG DOES DELIVERY TAKE?

Sample orders: 1-3 days.

WHAT ARE THE MAJOR MODES OF TRANSPORTATION?

DHL, UPS, EMS, FedEx, Air freight, Sea freight.

WHAT ARE THE DIFFERENT PAYMENT METHODS?

Paypal, Visa/Master Card

IS BUYING ON-LINE SAFE?

You can be absolutely sure that all purchases here are safe and secure.

THE RETURN AND EXCHANGE POLICY?

Our products come with a one year manufacturer warranty and life-time service support. You can return or exchange your items in any of the following circumstances:

1. Faulty items (Please stop using the faulty product immediately).

2. Damaged items or wrong models / numbers.

HOW CAN I GET YOUR PRODUCT SAMPLE?

Please send your sample request to partner@kolude.com.

HOW TO CONTACT YOU IF I WANT TO PROVIDE THE SPONSORED PLACE FOR YOU?

Please contact marketing@kolude.com for promotion cooperation.